Hamilton Auto Repair

Thank you Andrew, you always go above and beyond and your excellent customer service is very much appreciated!

Can't say enough good things about this shop. Knowledgeable, trustworthy, accountable, always ready to help you out as quickly as possible - as someone who is not mechanically inclined, I've always left Upper James Autopro feeling positive about my experience. Thank you Jacob, Sierra, and the whole team for your fantastic work.

Great service, very friendly and discussed all repairs and pricing before work took place. Gave my truck a once over and completed recommendations for future work to consider. I will be going back.

Don't answer messages over google or emails. Unable to call during business hours as I am working. I guess I'll go somewhere else. Edit: they stuck to their word and repaired the tire for free. They also have a text line which I was unaware of and can use in the future.

Everyone at NAPPA are very friendly and knowledgeable, ths car drives great! Thanks guys!

Fantastic team. Prompt service, fair pricing and honest through out. They do their best to work with you, explain in plain facts, truthfully, and do their best to accommodate. Great platform as well that gives you text link access to service and inspection reports, and real time chat w team to confirm schedules, approve quotes, and get updates on service work. Been going there for 5+ years and can’t say enough Highly recommend!

Quick service. Transparent communication. Fair prices. Can’t ask for more. Highly recommend.

Good

Hands down the best shop I’ve been to and I’ve unfortunately had to go through many shops. The last shop I went to claimed I needed $5600 in repairs which I was very skeptical about so I took it to NAPA AutoPro and they assured me nothing was required and provided detailed descriptions along with photos and videos. Also some of the best customer service I’ve experienced in any setting. Everyone is very friendly and knowledgeable. Location is also very nice. Will continue to bring my BMW and other vehicles to this shop.

Friendly staff and a very clean and professional shop! The team was great and the wheel alignment was on point. I highly recommend their services! I will be a returning customer in the future!