In my past experiences in dealing with auto shops in any capacity is…just meh. You go in and expect a certain service and hope you don’t get burned. I was simply blown away from start to finish. I scheduled an appointment online. Had them confirm with me as a follow up. Text reminder day of. The shop presentation and cleanliness is top notch. The staff are super friendly, helpful, and generally look like they enjoy what they do which is rare. Honestly post covid customer service has been dog water across all industries and this was a refreshing experience. Thank you. I’ll be using NAPA Autopro going forward for my vehicle needs and I’ll be referring family and friends.