5

The best customer service experience I’ve ever had!! This Napa location goes out of their way to make sure the, at times, stressful car repairs and maintenance process goes smoothly. The team works so hard to provide details and clarification to customers in making decisions. They go above and beyond with how they treat their customers!! I won’t take my car anywhere else!! Thanks Napa Upper James Team!

5

I totally trust the mechanics and their decision regarding what has to be done. Great staff everyone is genuine and friendly also trustworthy. My car is a 2006 ford focus and a little work will give me a few more years of reliable performance. Would recommend this garage to everyone. Thanks to you all.

5

Great service. Excellent job done and kept fully informed. The review for future work requirements was fully documented and costed. An excellent experience and will be coming for all future repairs and services.

5

Andrew and team go out of their way to get you in with emergency repairs. Great service and expert technicians.

5

They are trustworthy

5

This shop is totally focused on customer service. They always report what your vehicle needs with no pressure. They go above and beyond to make things right. I highly recommend Andrew and his team.

5

Thanks for fixing my flex

5

Great friendly service every time.

5

5

Amazing service everytime. Staff goes above and beyond. They are very transparent with inspections and diagnosis, super easy to follow if you aren’t super familiar with cars. Nothing but awesome things to say. genuinely best mechanic service I have experienced. Couldn’t recommend them enough