5

Friendly, knowledgeable staff. Excellent service.

5

5

What can I say always awesome service the job done right everytime. Honesty is their middle ne and the feel of family is how you are treated.

5

Great Garage highly recommend. Great people and warranty and car works great now ,

5

Amazing staff that take the time to make sure the car is in perfect condition upon leaving.

5

I am very happy with the staff they helped me solve the problems i had.

5

Very Impressed with the quality of the service and the attention to detail. Alysa was extremely helpful and the mechanics did what they were supposed to do - the first time! (ikr, you shouldn’t have to comment on that part, but I have had some Oopsies at several garages, on garden-variety tasks, So ....) Clear, concise communication and Correct Work - Wow! Can’t tell you you how often the communication is an issue ... which says even more about CARE - They showed me that they CARED! Clean, spacious lounge & proactive management - I LOVE it when things actually work the way they are supposed to and You’re treated WELL while it happens. 👍😁🙏🏻 Will RECOMMEND to Family & Friends! Keep up the great work!

5

Excellent customer service. I highly trust and recommend these owners. Hard working and professional. They pay attention to details. Knowledgeable folks!!!

5

We have been impressed with Upper James Autopro from day one. They do their best to squeeze us in when we are in a crunch and offer additional help that we need to keep the appointment. Once they begin work on our vehicle they keep us informed each step of the way. What is also impressive is that we get the evaluation electronically. We can glance at the details remotely, give our approval and then wait for the call telling us the vehicle is ready for pickup. Service is super friendly and making payment effortless. We cannot say enough about the incredible service here and will continue to bring our company vehicles and personal vehicles to this reliable shop. It is reassuring to see the auto mechanic industry become more personal - and Upper James Autopro is leading the way!

5

I've been using Upper James Autopro for the past year whenever I needed anything done with my VW Tiguan. The owners and other employees at the shop have always been very courteous, prompt, and understanding of my situation each time I've gone there. Being very particular of who I let touch my car, I must say that I won't take it to anyone but them. The quality of the work has always been top notch and they have never pushed me to get work done that hasn't been needed. And it's always a nice bonus picking up my car and having it been detailed free of charge. The pricing is always comparable to other shops, and more often than not it's even better. So if you are looking for a shop that you can trust to take care of your car then i'd honestly give them a shot.