5

I highly recommend taking your car to Upper James Napa Auto Pro. Everyone is friendly, professional and honest. They communicate efficiently and in a way that you can understand if you're not someone that knows a lot about cars. Their team gives 110% and is truly committed to making sure you and your vehicle are taken care of. I have only ever had good experiences there. They tell me what needs to be taken care of urgently and what can wait. They provided me with a quote for a service that I need done in the future, so that I can budget and save for the expense. They are honest and considerate. And I think those are important qualities to have in their line of work. 10/10! Highly recommend!

5

Thank you for the shuttle and comprehensive report!

5

Great service!!

5

All work was done well and on budget. They communicate well and have a good system for showing inspection findings and what work needs to be done. Happy to build a relationship with them as it can be difficult to find a shop that checks all your boxes for quality, service and cost. Been back for a couple unrelated issues and each time happy with the service and their team is attentive and helpful.

5

One of the greatest places ever the service is very good five starts if I can give than 5 stars I would the employees very respectful and professional they welcomed me in a wonderful way they even made me a report about my car what it needs and I can view it online.thanks 🙏

5

I have owned multiple vehicles, this is one of the best garages I have ever dealt with in my over 30 years living experience in Hamilton. Three thumbs up. One is for its professional, one is for its honesty, and the third one is for its reasonable service charge. NAPA autopro will be my personal garage as long as I live in Hamilton.

5

After getting a puncture and ending up a near by car park, I was stranded and didn’t know what to do was I’ve only been in the country 1 week and the car was new to me. I also had my wife and children, including a 5 week old. After running round and coming across Napa, Jeff came to the rescue, not only coming to change the tire but showing my children how to do it and of course myself! This man was the hero of the day and what a great company. Thanks again Jeff

5

5

Regular Client Trust and professionalism second to none. Service is fantastic and always walk out feeling like I haven't paid too much or for something I didn't need.

5

Great Place. Love the late night key pickup and online payment system.